Warranty

Objects offered on this website are guaranteed to be as communicated. Any existing damages to a given object are always carefully described. A condition report is available on request.

 

Visiting and/or picking up objects

All shown objects are available for picking up, but by appointment only. To make an appointment please call us at +31627055075 or e-mail us at

info@bataviacollectables.com or mail@bataviacollectables.com

 

 

Reservations/ordering

You are welcome to reserve one or more objects. The duration of this reservation will be mutually agreed upon.

 

Purchasing on our website

We sell worldwide. We prefer IBAN/BIC transfers for European payments.

For payments outside Europe, please make the agreed payment to our ING bank account; Iban and Bic code will be provided after our agreement.

We accept Paypal for international transactions, but only after prior consent. 

We will ship as soon as we have received the full payment. We consider the object reserved until the payment is received.

 

Shipping worldwide

We ship worldwide. Method of shipping will be agreed upon with the buyer (options include standard mail, registered letter or package mail, with or without insurance). We carefully pack each object and do not charge extra handling costs. Instead, costs are charged according to the prices of the Dutch postal service "PostNL". To view these prices, please refer to: http://tarievenwijzer.postnl.nl/. In case an object cannot be shipped using "PostNL", due to size or weight, a different method will be agreed upon mutually (options include using a different post service or our own delivery service). As soon as an object has been shipped, we will notify the buyer with more information regarding the shipment.

 

Returns

In case an object is not as expected, or when you regret your purchase with us, we will accept returns according to Dutch law: returns are accepted within 14 days after the date of invoice. The buyer is liable for any shipping, packaging and/or any insurance costs. We shall issue a full refund upon receiving the returned object.

Note: Make sure you contact us as soon as possible when you decide to return the object.

 

Finally

Please be assured that we will do everything in our power to complete all orders with great precision and accuracy.